Customer and recipient personal information

1. To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.
2. Please remember that we value your privacy and will never lease, rent or sell your private information. For more information, please see our privacy policy.
3. During the checkout process, we ask for the following personal information:
   Customer’s email address, Active contact number , WhatsApp or Viber
   We use this information to provide a better customer experience by sending order confirmations, substitution information, dispatch confirmations and delivery confirmations. We will also use the customer’s email for marketing communications from time to time. Please ensure that email addresses are accurate.

Customer’s full name and address
We use this information for internal use such as order tracking etc.

Customer’s Phone number
We use this information to contact customers in the event of problems with the order such as payment failures or delivery issues.

Recipient’s full name and address
We require this information in order to deliver the flowers you have ordered.
It is vital that the recipient’s address is accurate.